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The Generative Beginning sealTGB

Healthcare · Build A Product

AI systems to build a product in healthcare.

What should exist that doesn't yet?

The bottleneck

Booking, follow-up and reputation are three disconnected jobs.

What matters here

Patients · Trust · Access · Systems

A clinic group makes booking, follow-up and reputation work as one flow.

The machines we put in

SYS-06 · SYS-03 · SYS-05

SYS-06 Product Build

From prototype to a live product with AI inside it, not bolted on.

SYS-06Rapid build · Evals · Telemetry · Handover docs
  1. Trigger

    An idea that needs to exist by a date

  2. Agent 01

    Prototype the core loop in days

  3. Agent 02

    Instrument usage from the first build

  4. Agent 03

    Ship, measure, cut what nobody uses

  5. Agent 04

    Hand over a system your team can run

  6. Human check

    You own the roadmap; we own the velocity

  7. Output

    Software in market, not in slides

SYS-03 Ops Agents

The repeated internal work runs itself and reports when it doesn't.

SYS-03Tool-calling agents · Workflow runtime · Audit log · Exception queue
  1. Trigger

    A form, an inbox, a spreadsheet row, a scheduled hour

  2. Agent 01

    Read the request and classify intent

  3. Agent 02

    Pull the data from the systems of record

  4. Agent 03

    Execute the action or draft the document

  5. Agent 04

    Log the run and flag exceptions

  6. Human check

    Your team handles only the exceptions

  7. Output

    Hours back per person, per week

SYS-05 Customer Agent

An assistant that answers like your best team member and hands over cleanly.

SYS-05Retrieval · Guardrails · Booking hooks · Handover routing
  1. Trigger

    A customer asks anything, anywhere you sell

  2. Agent 01

    Ground the answer in your real content

  3. Agent 02

    Resolve, quote or book inside the chat

  4. Agent 03

    Escalate with full context when it should

  5. Agent 04

    Learn from every unresolved question

  6. Human check

    Your team sees only what needs a human

  7. Output

    Faster answers, fewer dropped buyers

The first build

  1. 01Test the idea
  2. 02Design the first version
  3. 03Build it
  4. 04Launch it
  5. 05Learn and improve

Related work

Solitaire Pharmacia: a pharma business gets a go-to-market machine

Our flagship engagement. Distributor-led growth, rebuilt as an inbound and intelligence system the team runs itself.

Read the build →

Take something with you

The Patient Journey Audit

Make booking, follow-up and reputation work as one system.

Get it →

Find out which system you need first.

Start the diagnostic →