← All work
Solitaire Pharmacia: a pharma business gets a go-to-market machine
Our flagship engagement. Distributor-led growth, rebuilt as an inbound and intelligence system the team runs itself.
Solitaire Pharmacia · Flagship · Pharma · SYS-01 · SYS-02 · SYS-04
01, Problem
Growth depended on relationships held by a few people. Enquiries arrived through phones and inboxes, nothing was scored, and nobody could see which products, regions or partners were actually moving.
02, Beginning
We began with the enquiry, not the website. One pass over how an order actually starts, who touches it, and where it stalls.
03, Build
- -SYS-01 Inbound Engine: enquiries captured, enriched and scored against the ideal partner profile
- -SYS-02 Content Engine: product and category content produced on a schedule instead of on request
- -SYS-04 Revenue Intelligence: one model across enquiries, partners and products, written as a briefing
- -A human check on every outbound reply before it leaves
- -Handover documentation so the internal team owns the system
04, Result
- -Every enquiry now lands in one place with context attached
- -Follow-up runs without waiting on a single person
- -Leadership reads one picture of partners, products and pipeline
- -The team operates the system without the studio in the room
05, Next steps
- -Export and new-region expansion
- -Partner portal
- -SYS-05 Customer Agent for order status
The next step
Book the beginning conversation.
Thirty minutes. We go through what you selected, what we would build first, and what it would take.
Request a time →