Family Business · Get More Customers
AI systems to get more customers in family business.
Who should be buying from you, and why aren't they yet?
The bottleneck
The business runs on one person's memory and one generation's network.
What matters here
Legacy · Next generation · Modernisation · Growth
A second-generation business modernises its brand and opens a new revenue line.
The machines we put in
SYS-01 · SYS-02 · SYS-05
SYS-01 Inbound Engine
Turn attention into qualified conversations without a human touching the top of the funnel.
- Trigger
A visitor lands, downloads, or asks a question
- Agent 01
Enrich the contact from public sources
- Agent 02
Score fit against your ideal customer
- Agent 03
Draft a first reply in your voice
- Agent 04
Sequence follow-ups until a reply lands
- Human check
You approve the shortlist and take the call
- Output
Booked meetings with context attached
SYS-02 Content Engine
One idea becomes a month of channel-native output, on brand, on schedule.
- Trigger
A source input: a call, a doc, a launch, a founder voice note
- Agent 01
Transcribe and extract the arguments
- Agent 02
Generate channel variants against brand rules
- Agent 03
Auto-produce visuals and cutdowns
- Agent 04
Schedule, publish and read performance back
- Human check
An editor approves the week in one pass
- Output
A publishing calendar that never goes quiet
SYS-05 Customer Agent
An assistant that answers like your best team member and hands over cleanly.
- Trigger
A customer asks anything, anywhere you sell
- Agent 01
Ground the answer in your real content
- Agent 02
Resolve, quote or book inside the chat
- Agent 03
Escalate with full context when it should
- Agent 04
Learn from every unresolved question
- Human check
Your team sees only what needs a human
- Output
Faster answers, fewer dropped buyers
The first build
- 01Sharpen the positioning
- 02Improve customer acquisition
- 03Build content that sells
- 04Fix the sales process
- 05Add partnerships
Related work
A second generation takes the business forward
Forty years of trust, one very tired business model.
Read the build →Take something with you
Succession To Growth Map
Modernise a family business without erasing what built it.
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